If your RealSense shipment contained damaged products or is missing parts, contact the sales support department of your place of purchase. Provide as much detail as possible and send pictures if applicable.
For products purchased from the Intel RealSense Store, open a ticket with Intel RealSense Store support here.
For products purchased from another distributor, please contact your distributor for support.
OTHER INFORMATION AND HELPFUL LINKS:
Intel RealSense Store Policies
Intel RealSense Store Customer Service
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