General

Problems with shipment or received product

• Received damaged products or parts are missing
• How to return a faulty camera

3rd Party Software

• Software for Intel® RealSense™ Technology

Firmware

• RealSense camera has no color (RGB) node in Device Manager
• Where to download the firmware?

Product Information & Documentation

• What is the Mean Time to Failure of Intel® RealSense™ cameras?
• How to add RGB sensor to RealSense module
• How can I limit my exposure to antimony oxide in accordance with warning on package?

Product Information - How to

• Tips for Activating the Intel® RealSense™ DIM Weight Software using the Intel® RealSense™ Activation Tool
• How to query device temperatures in Python
• How can I connect my SR300 module to the USB port on my PC?
• What is the difference between the RealSense calibration tools?
• RealSense Viewer Zoom Problem - Appears very large

FAQ

• Where to find support for embedded Intel® RealSense™ cameras