Intel Realsense ID f455 sdk does not work in my windows 10 system
The intel realsense id viewer is suddenly not working.
error :
Firmware Update
===========
update to 2.3.0.63
Host: v0.15.0
Connecting to COM4...
Success
Firmware:
* NNLED - 2.22.21.0
* NNLAS - 2.12.21.0
* DNET - 4.5.20.0
* YOLO - 26.2.21.0
* AS2DLR - 23.2.21.0
* RECOG - 28.2.21.0
* OPFW - 2.3.0.63
S/N: 04946228057799A27FM10464-100
Pinging device...
Success
Is compatible with host? Yes
Query device config..
Query error: SecurityError
Query device config..
Query error: SecurityError
Failed to query device config
how to solve this problem.
-
Revathi,
I've had this problem before.
I also used it on Windows 10, but sometimes I tested the F455 on an Android device as well.
The cause of the problem is that when removing F455 from an Android device, you must apply UNPAIR from the menu and then remove it.
Otherwise, you will experience Query Error and Authenticator Error when connecting to a new device.
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