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6 comments

  • Official comment
    Jesus Garcia

    Hello Marionettex,

    I just tested the latest version of RealSenseID 0.17.1 and firmware F450_2.6.0.74 and it authenticated successfully wearing a facemask as shown in the picture below.

     

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  • Jesus Garcia

    Hello Marionettex,

    Please explain your use case.

    Do you want to know if the RealSenseID can authenticate while the customer is wearing a face mask?

    Or, do you want the API to tell the customer to wear a face mask if a face mask is not detected?

    Currently, the API provides the feedback "hints" listed in authenticatestatus.h.

    Keep in mind that RealSenseID is purpose-built for facial authentication only.

    Sincerely,
    Jesus G.
    Intel Customer Support

     

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  • Marionettex

    Hi, Garcia

    I want to know while RealSenseID authenticate customer, the customer wear face mask or not.

    Thank you for your response.

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  • Marionettex

    Hi, Garcia

    Could you add status "SuccessWithMask" in authenticatestatus.h?

    Thank you.

     

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  • Jesus Garcia

    Hello Marionettex,

    We will submit your feature request to engineering. I cannot comment on when or if it will be implemented.

    Sincerely,
    Jesus G.
    Intel Customer Support

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  • Marionettex

    Thank you, Garcia

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