This issue has been resolved via private ticket.
I've created a private ticket for this issue, and we'll continue our communication via the ticket.
Intel Customer Support
Well Munesh this was no help this ticket system is confusing as hell and am losing money on a job because the product I purchased isn't linked to my camera which it says it is online. I just need a new product key issued preferably one that doesn't say it is used my another camera!
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