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Intel Realsense 3D Camera Firmware Failed


1 comment

  • MartyG

    Hi Pskinstle. Is the SR300 built into the laptop instead of being an external USB plug-in camera please?  If it is built in then it is unfortunately much more difficult to correct problems than with the USB version of the camera.

    With popular laptop brands there is sometimes the option to perform a factory restore of the computer that restores it to the configuration that it had when purchased new, including pre-installed programs and files.  HP has an HP Recovery Manager tool.

    If it is a built-in camera and a factory restore does not correct the problem then trying further to fix it is likely to be very time consuming with no successful outcome guaranteed.  The HP support site would be a recommended place to conduct further enquiries in that case.

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