D457 not work in Real_Sense Viewer
Hi ,
I am evaluating a brand-new D457 , but it was shown as " Intel RealSense D455" in the Real Sense Viewer GUI, and with prompt error window Titled " Realsense error calling " etc.
What am I supposed to do ?
Thanks
Jim
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Hi Jim, if you are using the D457 with a USB cable then you first need to move a physical hidden switch on the casing to the 'USB' position using the instructions at the link below. Have you done this, please?
https://support.intelrealsense.com/hc/en-us/community/posts/14840675121043/comments/14843232242835
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