intel realsense L515 driver issue
Hi, I just recently purchased this device and it says that the driver is unavailable and I don't see it pop up on the intel realsense viewer app on my pc
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Hi Nehalkabir02,
The first thing to try is flipping the USB-C connector into the camera and inserting it the opposite way to change its polarity.
Please ensure that you are connecting L515 camera with one of the following supported OS:
- Ubuntu 18.04/20.04/22.04 LTS (1) . Kernel versions: 4.[4, 8,10,13,15], 4.16(2) , 4.18, 5.[0, 3, 4, 8, 13, 15].
- Windows 10 (Build 15063 or later, 17763+ recommended) and Windows 11
- Mac OS (High Sierra 10.13.2)(3)
- Android 7, 8, 9,10(4) ,11
Regards,
Yu-Chern
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