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D405 performance lost then magically restored with no change

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7 comments

  • MartyG

    Hi Toni Divic  There was a past case where a RealSense camera stopped working correctly after being in storage for a couple of weeks and then recovered itself whilst being shipped by post to another location and worked immediately upon arrival.  So there is precedent for your theory that a change of location might recover a camera whose electronics have been affected by the environment that it had been stored in.

     

    A RealSense 400 Series camera cannot automatically restore its calibration if the health of the calibration reduces as the re-calibration has to be performed manually.  So it sounds as though the calibration stored in the camera was likely always okay and another factor was affecting the image quality and accuracy.

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  • MartyG

    Aside from a high temperature event or vibration, a camera can also become mis-calibrated if it receives a physical shock such as a hard knock or a drop on the ground.  It does not sound as though this occurred with your D405 though.

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  • Toni Divic

    Interesting, glad to hear it's happened before. Is there a post for that case, and did they ever identify what the cause was? 

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  • MartyG

    I cannot find the original case link but there was not much information on it.  The camera whose hardware was affected by a period of storage was simply shipped by post from India to Intel by the user and when Intel received and lab-tested the camera it was found to be working normally.  A cause was not officially identified.

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  • Toni Divic

    Ok. Are there recommendations for how cameras should be housed in outdoor storage environments to reduce impact of (temporary) degradation?

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  • Toni Divic

    (In terms of creating cases)

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  • MartyG

    The D456 and D457 models have an IP65 rated casing that protects against entry into the camera by dust or by water jets from any direction, making them a good choice for outdoor applications. 

     

    For the D415, D435 and D455 models, the company autoVimation offers protective enclosures rated at IP67 (a higher level of dust / water protection).

    https://www.autovimation.com/en/enclosures-en/chameleon-xs-realsense-en

     

    There is not a pre-made enclosure available for the D405 model, so a custom one would have to be created.  A CAD model file can be downloaded for D405 to aid in the creation of a 3D printing blueprint for such an enclosure by visiting the link below and clicking on the Depth Cameras link to download a zipped folder of RealSense 400 Series CAD files, including D405.

    https://dev.intelrealsense.com/docs/stereo-depth-camera-d400#cad-files

     

    The material chosen for the front window of the enclosure should be clear like in the example in the image below.

     

     

    In regards to temperature, you want to ideally prevent the camera's internal operating temperature from exceeding 35 degrees C or falling below 0 degrees C.

     

    When the camera is being stored in an inactive unpowered state then it can withstand temperatures as low as -40 degrees C for a short period of time, with 0 degrees recommended as the minimum for prolonged exposure.

     

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