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Usb 2.0 in Jetson Orin, not 3.2, why!

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5 comments

  • MartyG

    Hi Alberto Biencinto  Please first try unplugging the micro-sized USB connector from the side of the camera, turning the connector around the other way and re-inserting it (USB-C cables are two-way insertion at the micro-sized end).

     

    If that does not make a difference, next please try inserting the large end of the USB cable into the Jetson's USB port with a quick, firm insertion all the way in, as a slow insertion or a partial insertion could cause the camera to be mis-detected as being on a USB 2.1 connection.

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  • Alberto Biencinto

    Hi Marty, i just tried but same result, i have tried with a powered usb hub and nothing, only 2.0 in Realsense Viewer....

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  • MartyG

    Is the powered hub a USB 3.1 hub, please?  If the hub was a 2.0 one then attaching the camera to it would cause it to act as a 2.0 device even if the cable is USB3-capable.  

     

    Does the camera still detect as 2.0 if you go to the More option near the top of the Viewer's options side-panel and reset the camera by selecting Hardware Reset from the 'More' option's drop-down menu?

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  • Alberto Biencinto

    yes, i have tried Hardware Reset but nothing, and yes, the hub is powered and USB 3.0.

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  • MartyG

    What is your camera's firmware driver version, please?  Very old drivers more often mis-detected as USB 2.1, and the likelihood of this occurring was bug-fixed in a later firmware version.  You can find your firmware version details by clicking in the 'Info' option at the top of the Viewer's options side-panel.

     

    Have you tried the camera in all of the USB 3.2 ports on the Orin Nano, as it has four of them.

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