RealSense Viewer 2.38.1 stops streaming RGB (D435i)
Just got the d435i, installed the sdk (win10), plugged it into usb3 port with supplied cable. Run the real sense viewer, everything seems to work just fine (I let it update to the recommended firmware first run).
But I've noticed that if I enable the motion module, it will stop streaming RGB data ("No Frames Recieved!"). Restart the viewer application and it works fine. But I can't ever get it to start streaming rgb again without a restart of the application. Change rgb settings to low res/framerate doesn't help. Tried the hardware reset function, nothing changes.
Happens every time, easily repeatable...not sure where I could file a bug report (if that would help), unless this is possibly a known issue?
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Hi Prparsons105 What you describe is a known issue with the RealSense Viewer on some computers. It can be worked around when programming in C++ or Python but I am not aware of a fix for the Viewer.
The link below has an example of such a case where the RGB stream has No frames received
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With C++ and Python there are two approaches that have been used as a workaround:
- Put the sensors on separate pipelines (IMU on one pipeline and depth / color on the other pipeline); or
- Use callbacks.
Separate pipelines
https://github.com/IntelRealSense/librealsense/issues/6031#issuecomment-598555005
https://github.com/IntelRealSense/librealsense/issues/5628
https://github.com/IntelRealSense/librealsense/tree/master/examples/multicam
Callbacks
https://github.com/IntelRealSense/librealsense/issues/6370
https://github.com/IntelRealSense/librealsense/issues/6370#issuecomment-626398001
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