Let's start by saying that I don't know at all about how this camera or its software works.
when I first installed it it worked flawlessly. Months ago I noticed a notification telling me to update the firmware, the installation failed for no apparent reason, from that moment the problems began.
I state that I have already tried to do the hardware reset but nothing has changed, I tried to reinstall the latest firmware by selecting the file manually and the installation was successful but the problem persists.
the following error keeps appearing:
Invalid Value in rs2_get_option(options:000001FB70044180, option:Emitter On Off):
hwmon command 0x7d( 0 0 0 0 ) failed (response -21= No data to return)
but above all the stereo module and the rgb camera do not have the same size, it is as if one of the two were much zoomed in than the other.
you can clearly see the difference in the 2d view, while if I go to the 3d one, the overlay of the images is wrong due to the difference in size.
I do not understand anything about depth cameras and I do not speak English well, I hope in someone nice who can help me, maybe it is a stupid thing but I have no idea.
I attach 3d and 2d visual screenshots.
thank you so much.
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