Camera : D435i
Firmware : 05.12.08.200
OS :Lunux Ubuntu 18.04 and Windows 10
SDK version : 2.0
USB type where the camera is plugged in : 3.2
I bought a realsense D435i about a week ago and plugged it in yesterday for the first time. When running realsense viewer the RGB camera is never picked up on both linux and windows. When trying to program using the RGB sensor it gets an error right after trying to configure for RGB sensor. The realsense viewer also thinks the camera is a D430i instead of D435i. I saw something online saying the RGB camera may be dethatched internally. What should I do next?
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