rsid-viewer sample giving configuration error is not working. I m giving some snapshot below , please help asap.

• Yu-Chern Peh

  • July 21, 2021 01:46

  Hi Rahul R,

   

  If you connect your F455 to an Android device before, please refer to this post.

   

   

  Regards,
  Yu-Chern​​
  Intel RealSense Customer Support

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• Rahul R

  • July 22, 2021 15:34

  I didn't connect with Android device, i had connected with raspberry pi and it's suddenly not working and it's giving this error, please give me solution asap.

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• Yu-Chern Peh

  • July 23, 2021 01:46

  Hi Rahul R,

   

  Try to build with secure communication enabled by following this instruction. After that, unpair it for the use of non-secure mode. 

  Run the command: rsid-cli.exe <port> and insert 'i' to unpair with the device (disables secure communication).

   

   

  Regards,
  Yu-Chern​​
  Intel RealSense Customer Support

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• Rahul R

  • July 23, 2021 05:35

  I m getting this error now, earlier it was working fine. i m quite confuesd can you give me clear solution for this dear. 

  Thanks .
  

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• Yu-Chern Peh

  • July 23, 2021 06:11

  Hi Rahul R,

   

  Was your issue solved previously by updating the firmware? Are you using the different versions in Windows and Raspberry Pi? 

   

  I would suggest you do a fresh installation again. Connect the F455 to Windows, and uninstall first. Then, re-install the latest version, rsid_sdk_v0.21.0_signed_win64.exe.
  
  Download this firmware, F450_3.1.0.29_SKU1_SIGNED.bin and upload the firmware by running rsid-fw-update.exe with the command:

  rsid-fw-update.exe --file "<downloaded_dir>\F450_3.1.0.29_SKU1_SIGNED.bin" --port <COM?> --force-version

  After the firmware is updated successfully, download this firmware, F450_4.0.0.37_SKU1_SIGNED.bin and upload it again.

  rsid-fw-update.exe --file "<downloaded_dir>\F450_4.0.0.37_SKU1_SIGNED.bin" --port <COM?>

  
  Right-click Intel RealSense ID Viewer in the Desktop and then select "open file location".
  The rsid-fw-update.exe file is located there.
  
  Try running the Intel RealSense ID Viewer. If everything works fine in Windows, re-compile again in Raspberry Pi. Remove all the folders in Raspberry Pi. 

   

  git clone -b v.21.0 https://github.com/IntelRealSense/RealSenseID.git

  cd RealSenseID

  mkdir build

  cd build

  cmake ..

   

  Hope this helps.

   

  
  Regards,
  Yu-Chern
  Intel Customer Support

   

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• Rahul R

  • July 23, 2021 06:44

  Thanks a lot , It's working fine. 

  But still i m having doubt. when i insert p then it's showing pairing start and stop . but when i insert I it's showing start and ok no stop is there.

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• Yu-Chern Peh

  • July 23, 2021 07:31

  Hi Rahul R,

  If I am understanding you correctly, you compile with the option -DRSID_SECURE=1 during the CMake in Raspberry Pi. Then, Raspberry Pi is already paired with the device. So, it won't take effect after you insert 'p'. Can you try with insert 'i' to unpair and then insert again 'p'? 

   

  Please note that you have to insert 'i' to unpair the device with the Raspberry Pi before you connect the device to another host machine. 

   

   

  Regards,
  Yu-Chern
  Intel Customer Support

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• Rahul R

  • July 23, 2021 09:38

  ok Thanks it's working fine now. Yu-Chern Peh

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• Rahul R

  • August 19, 2021 07:46

  When updating version 4.2 than it is showing this error and if i m giving 3.1 version file it is showing for 4.2 and above. and i download new 4.2 sdk also .

   

  

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• Rahul R

  • August 19, 2021 08:21

  Thanks,

  The problem has been solved. 

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