Not able to find the L515 in the Viewer
Hello!
I'm not able to find the camera when using the Viewer, although it is shown in the device manager. Although the Camera App shows the pictures of the RGB and the depth information the viewer doesn't work.
Here are the Error messages:
16:06:31 [Info] - librealsense version: 2.49.0
16:06:31 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Framebuffer size changed to 1120 x 630
16:06:31 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Scale Factor is now 1
16:06:31 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:31 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:32 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:32 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:32 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:32 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:32 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:32 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:32 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:32 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:32 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:32 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:33 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:33 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:33 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:33 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:33 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:33 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:33 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:33 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:33 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:33 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:34 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:34 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:38 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:42 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:42 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:42 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:42 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:43 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:43 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:43 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:06:43 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:06:43 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:06:43 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:07:39 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Framebuffer size changed to 1600 x 837
16:07:39 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Window size changed to 1600 x 837
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:08:29 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:09:26 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:09:26 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:09:26 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:09:26 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:09:51 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Framebuffer size changed to 1 x 1
16:09:51 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Window size changed to 1 x 1
16:11:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Framebuffer size changed to 1600 x 837
16:11:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\rs.cpp:2618 - Window size changed to 1600 x 837
16:28:09 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:28:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:28:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:28:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:28:09 [Error] c:\jenkins_sys_rsbuild\workspace\lrs_windows_compile_pipeline\src\core\../types.h:310 - CoCreateInstance(CLSID_SensorManager, NULL, CLSCTX_INPROC_SERVER, IID_PPV_ARGS(&pSensorManager)) returned: HResult 0x800704ec: "Dieses Programm wurde durch eine Gruppenrichtlinie geblockt. Wenden Sie sich an den Systemadministrator, um weitere Informationen zu erhalten."
16:28:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\mf\mf-hid.cpp:486 - Could not enumerate HID devices!
16:28:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
16:28:09 [Info] C:\jenkins_sys_rsbuild\workspace\LRS_windows_compile_pipeline\src\context.cpp:381 - Found 1 RealSense devices (mask 0xff)
I'm using a workstation and have tried different USB Ports as well as the ones of the docking station. Can anybody help me to solve the problem?
Best regards,
Jürgen
-
Hi Juergen Poesel,
Thank you for contacting us.
We handle this issue via a private ticket.
Regards,
Aznie
Intel RealSense Customer Support
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