View my account

T265 Camera: Frame didn't arrive within 5000


1 comment

  • Yu-Chern Peh

    Hi Martin,

    The 'frames did not arrive' error suggests that the camera is experiencing problems with USB controller communication.

    To prevent frame drop or overload of data through the USB, it has to be connected to USB 3.1 Gen 1 specification. Try connect the camera with a powerful USB 3.0 hub.

    Yu Chern
    Intel Customer Support

    Comment actions Permalink

Please sign in to leave a comment.