Hi Intel Team
Thank you for your support.
One of our customer has problem using 82638L515G1PRQ REAL SENSE LiDAR camera.
She actually puirchased 2 of these camaeras.
But problem is,
She couldn't take distance data. So She wants replacements (2 of them)
Lot # is on the pics I attached (2 cameras).
It's hard to belive both brand new cameras are defectives.
I think she might use them wrong or not installing software which supposed to.
I am not sure.
Can you give us an advice?
Thank you for your patience.
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