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D455 firmware change bricked the camera II

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Vjbirds

Hi! My D455 camera is not norking anymore after a firmware update. I got support from MartyG for the troubleshoot but the camera is in a brick state, this is well document in the following post:

https://support.intelrealsense.com/hc/en-us/community/posts/5417013509011-d455-firmware-change-bricked-the-camera

https://support.intelrealsense.com/hc/en-us/community/posts/1500000617041-D455-firmware-upgrade-gone-bad-Hardware-reset-?page=1#community_comment_5416892313235

 

Therefor I request a support ticket with an Intel RealSense Customer Support forum team member.

Thanks

 

 

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1 comment

Date Votes
  • Wai Fook Wan
    • Edited

    Hi Vjbirds,
    Thanks for reaching out to us.
     
    We noticed that you posted a similar ticket which is #18231.
    Therefore, we will close this case. I hope everything is going well for you. 
    Please open a new case if you have further questions and we'll be happy to help you.
     
     
    Regards,
    Wan

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