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F455 false positive authentication after >20 days runtime

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5 comments

  • Wai Fook Wan

    Hi Joerg Wall,
    Thanks for reaching out to us.
    Referring to Table 2-13: Intel® RealSense™ ID Solution F455 Temperature Specifications in Intel® RealSense™ ID Solution F450 and F455 Product Datasheet, the backside case temperature should be within 0°C to 55°C.
     
    On another note, referring to Section 2.3.3 Power Profiling, to minimize thermal dissipation design requirements for integrating the module into a system, it is recommended to maintain a 1.5s cycle mode of work. 
     
    Face authentication is designed to work within this time span, but if the module is operating continuously this will cause heating which may not be dissipated by design.
     
    For more information, please refer to Intel® RealSense™ ID Solution F450 and F455 Product Datasheet.
     
    Hope it helps!
     
     
    Regards,
    Wan

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  • Joerg Wall

    Dear Wan,

    is there a possibility to remotely monitor the temperature of the F455 device?

    However, our dooropener is located outside in a from sun and rain protected hallway before the main door entrance. It’s actually a cold place and the backplate of the camera does not feel warmer than the surroundings - but I’ll keep an eye on it.

    The toughest problems in support are intermittent problems - issues like this one that occasionally happen, but are not able to reproduce. I made a backup copy of the stored profiles to a backup F455 device - since then the camera works fine now for days already. We only authenticate ~10 times a day, as it’s a private house and more of a ‘hobby’ smart home project.

    thanks a lot for your inquiries - next time the false positive authentication happens, I’ll try to record a small video. However this could take weeks to happen…

    Regards,

    Joerg

     

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  • Wai Fook Wan

    Hi Joerg Wall,

    Here is an article on how to query device temperature in Python for Intel® RealSense™ D400 series and Intel® RealSense™ LiDAR L500 Series. However, we cannot guarantee that it will work on Intel® RealSense™ ID Solution F455 Peripheral.

     

     

    Regards,

    Wan

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  • Wai Fook Wan

    Hi Joerg Wall,
    Thanks for your question. We have not heard back from you, therefore, I will close this case.
    Please open a new case if you have further questions and we'll be happy to help you.
     

    Regards,
    Wan

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  • Joerg Wall

    Dear Wan,
    the issue with false positive authentication was a coding bug on my side.
    The code published here
    https://github.com/JoergWall/smartdoorF455
    works fine, however.
    Meanwhile the Intel RealSense ID F455 triggers the buzzer for the main door of our house to a group of 6 persons successfully for 7 months without any issues. Intel RealSense ID F455 rocks :-)
    Thx,
    Joerg

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