Zulkifli Halim

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Activity overview

Latest activity by Zulkifli Halim
  • Zulkifli Halim commented,

    Hello Jishaanurenjith, Thank you for contacting us.   Controlling laser power and receiver gain can help improve depth performance in some situations. You can use the preset to control the camera's...

  • Zulkifli Halim commented,

    Hi Fgoldau,   As mentioned by Marty-G, the is no need for a license to use the CAD files for your project. Feel free to use it.   Sincerely, Zulkifli 

  • Zulkifli Halim commented,

    Hi Jun5490,   We will handle this issue via a private ticket.   Sincerely, Zulkifli   

  • Zulkifli Halim commented,

    Hi Fgoldau,    Sorry for the misinterpretation, I'm checking out whether you need a citation for the files or not and will get back to you soon.    Sincerely, Zulkifli 

  • Zulkifli Halim commented,

    Hi Fgoldau,   These are the available CAD files for the Intel® RealSense™ cameras: https://dev.intelrealsense.com/docs/cad-filesI hope this helps.   Sincerely, Zulkifli. 

  • Zulkifli Halim commented,

    Hello Jun5390​ ,   We apologize for the inconvenience.   The first thing to try is flipping the USB-C connector into the camera and inserting it the opposite way to change its polarity. If this doe...

  • Zulkifli Halim commented,

    Hello Henrytsai5683, Thank you for contacting us.   RealSense L515 uses Gorilla Glass 3 and the reflective index is 1.50 @Wavelegth 590 nm. For the IR transmitter, we don't have a specific measurem...

  • Zulkifli Halim commented,

    Hello Joo, Thank you for contacting us.   What computer are you using (PC, Nvidia Jetson, Raspberry Pi, etc) and which OS did you use?   As described in Section 2 Parts A to D of the L515 multiple ...

  • Zulkifli Halim commented,

    Hello Insuck​,   We will handle this issue via a private ticket.   Sincerely, Zulkifli​​ Intel RealSense Customer Support

  • Zulkifli Halim commented,

    Hello LiangKai,   Refer to the Supported Features matrix, column F - NVidia Jetson Series, for the support status of different features. The full supported features page has more information.Did yo...