Yu-Chern Peh

1. Community
2. T265
3. Request for Support with Intel T265 Camera

Hi Fatemeh Najafi, Thanks for reaching out to us. First of all, we would to declare that we had been discontinued our Tracking Camera, T265, starting February 2022. Hence, some content and the code...

• View comment
• Yu-Chern Peh
• September 07, 2023 00:56
• 0 votes

1. Community
2. D400 Series
3. [ERROR] Could not create device - xioctl(VIDIOC_S_EXT_CTRLS) failed. Last Error: Invalid argument

Hi Jesus Dovale,   Our GitHub collaborator has provided suggestion in the following discussion.     Regards, Yu Chern

• View comment
• Yu-Chern Peh
• August 04, 2023 05:56
• 0 votes

1. Community
2. General Discussion
3. Intel C230 Series Chipset

Hi Mozbayrak29, We are sorry to inform you that this channel is for Intel® RealSense™ products. Regarding your query, I would suggest you post your question on the Processors forum (https://communi...

• View comment
• Yu-Chern Peh
• August 04, 2023 05:35
• 0 votes

1. Community
2. L515
3. Technical Support Request - s958221

Hi Grzegorz Bartoszc, We apologize for the delay in response. We are handling this issue via private ticket.    Regards, Yu Chern

• View comment
• Yu-Chern Peh
• July 25, 2023 07:14
• 0 votes

1. Community
2. General Discussion
3. Pushpin Standoff for RMS25CB080 SAS Module

Hi Jeffandginajackson,   We are sorry to inform you that this channel is for Intel® RealSense™ products.   Regarding your query, please you post your question on the Server Products forum (https://...

• View comment
• Yu-Chern Peh
• July 07, 2023 05:00
• Edited
• 0 votes

1. Community
2. Intel® RealSense™ ID F400 Series
3. Nvidia Jeston Nano or rapsberry pi 4 fo f455

Hi Ariheddache,   Yes, it is fair enough to use F455 camera on Raspberry Pi 4 for facial recognition.   Regards,Yu Chern

• View comment
• Yu-Chern Peh
• May 08, 2023 06:44
• 0 votes

1. Community
2. L515
3. Fail to generate RGB window with L515 on Raspberry Pi 3B+

Hi Yibozhai2021,   This issue might due to you are connecting the camera with USB2.1.  Please try to connect the camera with a powered USB 3.0 Hub.   Regards,Yu Chern

• View comment
• Yu-Chern Peh
• May 08, 2023 05:49
• 0 votes

1. Community
2. L515
3. Producing an .obj or .ply scene file from Intel SDK 2

Hi John, L515 can also be used in RealSense Viewer tool, which has a 3D pointcloud mode where you can generate a real-time pointcloud of an observed object / surface and then export that pointcloud...

• View comment
• Yu-Chern Peh
• March 31, 2023 04:23
• 0 votes

1. Community
2. L515
3. There are no connected devices(L515)

Hi Jh34ryu,   We apologize for the inconvenience.   The first thing to try is flipping the USB-C connector into the camera and inserting it the opposite way to change its polarity. If this does not...

• View comment
• Yu-Chern Peh
• March 31, 2023 03:07
• Edited
• 0 votes

1. Community
2. T265
3. The T265 and depth mapping

Hi Dave,   T265 is not a depth camera and the quality of passive-only depth options will always be limited compared to (e.g.) the D4XX series cameras. However, T265 does have two global shutter cam...

• View comment
• Yu-Chern Peh
• March 10, 2023 08:17
• 0 votes