Hairul Hadee Roslee

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Activity overview

Latest activity by Hairul Hadee Roslee

  • Hairul Hadee Roslee commented,

    1. Community
    2. D400 Series
    3. D455f is not detecting by windows after firmware update

    Hi Rasika,Thank you for providing the information. Referring to the Firmware releases D400 page, the supported SDK version for D455f with Firmware Version 5.15.1.0 should be SDK version 2.54.2: Pl...

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  • Hairul Hadee Roslee commented,

    1. Community
    2. D400 Series
    3. D455f is not detecting by windows after firmware update

    Hi Rasikaabeyrathna283,Thank you for reaching out to us. Please provide us the following information for further investigation:    1. Intel® RealSense™ SDK version.    2. The updated D455f Firmware...

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    • Hairul Hadee Roslee
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  • Hairul Hadee Roslee commented,

    1. Community
    2. General Discussion
    3. Slamcore

    Hi Dave M Moore, Unfortunately, we do not have a direct contact for Slamcore.   We'd suggest for you to reach out to them through their Contact page.   Regards, Hairul

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    • Hairul Hadee Roslee
    • Edited
    • 0 votes

  • Hairul Hadee Roslee commented,

    1. Community
    2. D400 Series
    3. Longterm-Availability D430 and D4

    Hi Roman Leuzinger, Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored.     Regards, Hairul

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    • Hairul Hadee Roslee
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  • Hairul Hadee Roslee commented,

    1. Community
    2. General Discussion
    3. D415e laptop Connection

    Hi Phuddleston, Thank you for your question. If you need any additional information from Intel, please submit a new question as this thread is no longer being monitored.     Regards, Hairul

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    • Hairul Hadee Roslee
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  • Hairul Hadee Roslee commented,

    1. Community
    2. General Discussion
    3. D415e laptop Connection

    Hi Phuddleston, Thank you for reaching out to Intel RealSense Customer Support.   The Depth Camera D415e is FRAMOS product. As such, we'd suggest for you to contact FRAMOS for support regarding ...

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  • Hairul Hadee Roslee commented,

    1. Community
    2. D400 Series
    3. Longterm-Availability D430 and D4

    Hi Roman Leuzinger, Intel WILL continue to sell and support stereo products including the following: D415, D430 , D401 ,D450 modules and D415, D435, D435i, D435f, D435if, D405, D455, D457 depth cam...

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    • Hairul Hadee Roslee
    • Edited
    • 0 votes

  • Hairul Hadee Roslee commented,

    1. Community
    2. T265
    3. Alternative I can use instead of T265

    Hi Davudsuleymanov00, We have not heard back from you, therefore, I will close this ticket. Please open a new ticket if you have further questions and we'll be happy to help you.   Regards, Hair...

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    • Hairul Hadee Roslee
    • 0 votes

  • Hairul Hadee Roslee commented,

    1. Community
    2. D400 Series
    3. D455 Malfunctioning - Registers Depth of Millions of Metres

    Hi Kyra Smith, We'll handle this issue via a private ticket.   Regards, Hairul Intel Customer Support

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    • Hairul Hadee Roslee
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  • Hairul Hadee Roslee commented,

    1. Community
    2. T265
    3. Alternative I can use instead of T265

    Hi Davudsuleymanov00, Thank you for reaching out to us.   The suggested alternatives for T265 are D455 and D435i. These cameras include an IMU, which is necessary for SLAM and tracking applicati...

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