Tanx Khaijian
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Activity overview
Latest activity by Tanx Khaijian-
Tanx Khaijian commented,
We've contacted the appropriate team for further action and we shall update you upon receiving their feedback. Your patience is greatly appreciated.
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Tanx Khaijian commented,
Thank you for contacting Intel RealSense customer support. Intel recommends using the USB 3.0 cable that came with the RealSense camera. The cable that came with your RealSense Camera is a high-q...
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Tanx Khaijian commented,
Thank you for contacting Intel RealSense customer support. Removing the IR-pass filter from the D435if is not recommended. If you remove the IR-pass filter, then you will void the warranty. The...
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Tanx Khaijian commented,
Hi Duncan Wang, Thank you for contacting us. Please ensure that you update your Linux kernel version to latest as the current v.2.56.1 claims to support Ubuntu 24.04 with kernel 6.8. There is a dis...
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Tanx Khaijian commented,
Hi Dan, Thanks for reaching out to us. For your information, the Intel RealSense camera documentation does not include any sample code or libraries for configuring the D405 camera to work with an...
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Tanx Khaijian commented,
Hi 3315355663, Thanks for reaching out to us. The RGB and depth sensor on the Intel® RealSense™ Depth Camera D455 have a fast global shutter. The motion blur problem and restoring the elongated...
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Tanx Khaijian commented,
Hi Ma23163, Thanks for reaching out to us. Please make sure you install the latest Intel® RealSense™ SDK 2.0 and also update your firmware to match your SDK version. Releases · IntelRealSense/libre...
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Tanx Khaijian commented,
Hi Mibarrar1902, Thank you for reaching out to us. We noticed that you opened a similar question via a private ticket. Therefore, we will continue our conversation in ticket #22505. Regards, Kh...