Pim Bakker
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Activity overview
Latest activity by Pim Bakker-
Pim Bakker commented,
Hello Marty, I am 100% positive it was the Newnex cable, we have installed the following cable: https://www.lindy.co.uk/cables-adapters-c1/usb-c449/15m-usb-3-2-gen-2-dp-1-4-type-c-hybrid-cable-p149...
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Pim Bakker commented,
Hello Marty, I don't think the hub is the problem but the problem lies with the cable. We have connected the camera with the original 2m cable as supplied with the camera to the lenovo PC and every...
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Pim Bakker commented,
Hello Marty, Our customer installed a hub between the PC and the Newnex cable (this one). The connection seems more stable but it stil chrashes, once after 10 minutes and once after 20 minutes. I h...
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Pim Bakker commented,
Ok thanks for your help and quick response, I will try.
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Pim Bakker commented,
Ah I see now in your comment that it is powered. However I cannot find a powered USB hub on amazon. Is there a list available with working usb chipsets so I can extend my search to different brands?
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Pim Bakker commented,
Any recommendations on a powered hub? This way we can remotely reset the camera by repowering the hub. I managed to log in and get connection with the camera again, the firmware version is 5.16.0.1.
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Pim Bakker commented,
Any recommendations on specific brands? Can I use a powered hub? then I can reset the camera remotely by depowering the hub.
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Pim Bakker commented,
Hello Marty, This is an full Desktop PC, a Lenovo P360 tower https://pcsupport.lenovo.com/us/en/products/workstations/thinkstation-p-series-workstations/thinkstation-p360. It is running a windows 1...
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Pim Bakker commented,
Hello Marty, The realsense viewer version is v2.55.1, and the firmware verison is I beleive the newest. It is hard for me to check the version as I cannot acces the machine physically and the camer...
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Pim Bakker created a post,
D415 Connection problems with long cable (Newnex ULU11MAC 20m active repeater cable)
Hello, In a machine I have installed a Intel Realsense D415 Camera connected with a 20m active repeater calbe from Newnex. This setup seems very unstable, connections drop and the camera often show...