
Rizvi, Sahira
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Activity overview
Latest activity by Rizvi, Sahira-
Rizvi, Sahira commented,
Hi Julien, I have responded to your ticket via email. Sincerely, Sahira
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Rizvi, Sahira commented,
Hi David, I apologize for not responding to you sooner. Based on your description of the issue, your L500 Series::L515 is faulty and should be returned or exchanged. If you purchased the unit ...
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Rizvi, Sahira commented,
Official comment Hi Mau, Unfortunately, we cannot provide component specifications. The wavelength is 850 nm. Sincerely, Sahira
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Rizvi, Sahira commented,
Hi Mau, I am looking into this information and will get back to you shortly. Sincerely, Sahira
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Rizvi, Sahira commented,
Official comment Hi Tdi, The L515 works best on objects that have a reflective and matte surface resulting in a diffuse reflection. If a surface is too smooth and reflective (mirror finish) light hitting the surfac...
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Rizvi, Sahira commented,
Official comment Hi Revathi, I apologize for my late response. 1. How can we trust that you will not discontinue the alternative products for F455 (D415 & D435)? Intel does not plan to EOL the D415 and D435. 2. C...
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Rizvi, Sahira commented,
Hi Bslatinasrl, I have checked and unfortunately since the product has been discontinued, we cannot offer any demo licenses. I apologize for the inconvenience this may have caused. Sincerely,Sahira
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Rizvi, Sahira commented,
Official comment Hi Jakerada1, Unfortunately, you cannot access the photoreceptor raw data for the L515. Sincerely, Sahira
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Rizvi, Sahira commented,
Hi Heyhoosh, It really depends on the environment of your project. The L515 works best indoor - if there is any IR light, the data will be inaccurate. The average range is ~ .25 m to 9 m and works ...
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Rizvi, Sahira commented,
Hi Purchase3, Can you please describe the issue with a little more detail so we can assist you: Are you using a certain sample application in the RealSense SDK? Are you receiving an error? Sincer...