MartyG
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Activity overview
Latest activity by MartyG-
MartyG commented,
Can you try unplugging the micro-sized end of the USB cable from the camera, turning the connector around the opposite way and plugging it back in to see whether the camera is now detected, please?...
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MartyG commented,
If a RealSense camera runs successfully for several days and then a problem occurs, if the camera is within recommended operating temperatures then the problem is typically not related to the camer...
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MartyG commented,
On-chip calibration problems will sometimes go away after several restarts of the Viewer.
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MartyG commented,
Hi Dalong Deng Problems occurring after repeated unplug-replug is not a RealSense-only issue, as it can occur in Windows with USB devices in general, as indicated in the official Microsoft documen...
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MartyG commented,
Hi John, have you read the user guide for on-chip calibration at the link below, please? https://dev.intelrealsense.com/docs/self-calibration-for-depth-cameras Have you printed off the calibratio...
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MartyG commented,
I will emphasize to the Intel RealSense Help Center team member the urgency of your situation. They are responsive, though I am not a member of the Help Center team (I volunteer assistance here) a...
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MartyG commented,
I will refer your case to a senior staff member of this Intel RealSense Help Center support forum for further assistance. Thanks very much for your patience!
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MartyG commented,
Firmware 5.12.13.50 would not be compatible with D457 in MIPI mode as it requires a minimum of firmware 5.14.0.0. 5.12.13.50 should be compatible with D455 though, and D457 is identified as D455 ...
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MartyG commented,
Thanks very much for the update. LIPScan is listed as D455 compatible on its website, so it is a good idea to contact them about the problem that you experienced. Another RealSense-compatible...
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MartyG commented,
Hello, please try using the instructions at the link below to check whether the Windows camera privacy settings for accessing the camera are both set to On. https://github.com/IntelRealSense/librea...