Shigeyoshi Ohara
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Activity overview
Latest activity by Shigeyoshi Ohara-
Shigeyoshi Ohara commented,
Hi MartyG, Thank you so much for your prompt answer. I will try.
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Shigeyoshi Ohara created a post,
Infrared stream buttons don't appear in RealSense Viewer
Hello, When using with D435 on Windows 10 2019 LTEC, Infrared stream buttons don't appear in RealSense Viewer in 2 out of 4 systems. It seems to connect with USB 3.2. May I ask if someone would kno...
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Shigeyoshi Ohara commented,
Hi MartyG, I appreciate your support. I will recommend the customer to use the latest recommended configuration. Regards, Ohara
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Shigeyoshi Ohara commented,
Hello MartyG, Thank you so much for your quick answer. May I ask if you would know from which F/W and driver version support Win10 21H2? They just don't care Windows version? Regards, Ohara
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Shigeyoshi Ohara created a post,
Do D435 driver and firmware support Windows 10 21H2?
Hello, A customer of mine asks if D435 driver and firmware already support Windows 10 21H2. If not, will you please tell me when they will support Win10 21H2. Regards, Ohara
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Shigeyoshi Ohara commented,
Hello MartyG, Thank you so much. May I ask which of these components to be installed? Are all of them needed? Regards, Ohara
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Shigeyoshi Ohara commented,
Hello MartyG, I work with Mogi-san for the issue. The one she mentioned is a set of PC and D435, KT02 in the table. The other is another set of PC and D435, such as KT01 or KT03. BEFORE in the tabl...
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Shigeyoshi Ohara commented,
MartyG, Thank you so much. I will try. Regards, Ohara
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Shigeyoshi Ohara created a post,
intel-realsense-dfu detects D430 instead of D435
Hello, Connecting D435 to PC and run intel-realsense-dfu.exe, intel-realsense-dfu detects D430 is connected instead of D435. This happens with only some D435. Others are detected properly. Have any...
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Shigeyoshi Ohara commented,
Hello, The information of recommended configuration seems not be updated for long time. May I ask if it is still the latest information? https://dev.intelrealsense.com/docs/recommended-production-c...