Aznie Syaarriehaah

1. Community
2. General Discussion
3. Simultaneously running of D415 and T265 cameras on Raspberry Pi 4 Model B

Hi  Hamiddreza Alidousti, The D415 and T256 connection to Raspberry Pi 4 was never validated from our side. However, there is a  Whitepaper Intel® RealSense™ Tracking Camera T265 and Intel® RealSen...

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• Aznie Syaarriehaah
• November 12, 2021 04:03
• 0 votes

1. Community
2. L515
3. Not able to find the L515 in the Viewer

Hi Juergen Poesel,Thank you for contacting us.We handle this issue via a private ticket.Regards,AznieIntel RealSense Customer Support

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• Aznie Syaarriehaah
• November 11, 2021 06:09
• 0 votes

1. Community
2. L515
3. Replacement product of L515

Hi Wonhee,Thanks for reaching out to us.Yes, you’re right. L515 is being discontinued as of February 2022.The suggested alternatives for L515 are D455 and D435i.Please visit the following page for ...

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• Aznie Syaarriehaah
• November 04, 2021 01:13
• 0 votes

1. Community
2. L515
3. Cannot connect L515 with viewer and Cannot check firmware.

Hi Smartdome, We handle this issue via a private ticket.Regards,AznieIntel RealSense Customer Support

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• Aznie Syaarriehaah
• October 20, 2021 06:52
• 0 votes

1. Community
2. L515
3. My l515 is not recognized in device manager

Hi Yamadas603, Thank you for contacting us.We handle this issue via a private ticket.   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• October 20, 2021 06:47
• 0 votes

1. Community
2. L515
3. Cannot connect L515 with viewer and Cannot check firmware.

Hi Smartdome, Can you share the screenshot of your Device Manager with the camera nodes expanded as shown in the picture attached?   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• October 20, 2021 04:49
• 0 votes

1. Community
2. L515
3. L515 depth data blinking slowly

Hi Min1003k, We handle this issue via a private ticket.   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• October 15, 2021 02:34
• 0 votes

1. Community
2. L515
3. L515 depth data blinking slowly

Hi Min1003k, Can you test the camera on another computer and see if the same issue arises?   Regards, Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• October 13, 2021 03:54
• 0 votes

1. Community
2. D400 Series
3. What is the shutter speed of the realsense 435 camera?

Hi Alexis Winters, Shutter speed/exposure time is an adjustable value in the RealSense Viewer under control. You can view the value from the RealSense Viewer.   Regards, Aznie Intel RealSense Custo...

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• Aznie Syaarriehaah
• October 08, 2021 07:41
• 0 votes

1. Community
2. L515
3. Same issue -Intel Realsense Viewer not streaming data in 3D view/ nothing exports (L515)

Hi Yvonne Yao, Thank you for contacting us.We are handling this issue via private ticket. Sincerely,Aznie Intel RealSense Customer Support

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• Aznie Syaarriehaah
• October 07, 2021 07:17
• 0 votes